EXTENDED STAY AMERICA SUITES - ASHEVILLE - TUNNEL RD, Asheville – Your ideal downtown stay

My stay at the hotel was a mix of experiences. The room I initially received wasn't ready on time, had an unpleasant smell, and even witnessed a concerning incident; however, upon addressing this, I was moved to a top-notch, spacious, and exceptionally clean room. The service was mostly wonderful, with friendly staff, but there were issues with the checkout time availability. The location was reasonable, with easy access to downtown, but the presence of unwelcome smoke odor was a letdown. The dining setup was minimal, but I appreciated the offering of homemade pastries. Overall, the facilities were satisfactory, meeting basic needs. The value for money was a bit questionable due to the initial room conditions and lack of early checkout availability.

My stay at the hotel had its ups and downs. On the positive side, the location was great for restaurants and shopping, and it felt very safe. However, the room smelled horrible, looked dirty, and was tiny. The service from Alyssa R was exceptional, but the dining options were lacking. Overall, the hotel had its strengths and weaknesses.

My stay at the hotel was a bit of a mixed bag. The rooms were not as clean and inviting as I had hoped, with used floss sticks on the floor and other debris. The hotel feels a bit dated, and there was an annoying thumping noise from above. On the bright side, we were promised certain amenities when booking, which was a nice touch.